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Resident FAQs
- Insurance: Do you require renters insurance?
- Lease: I have received orders from the military to move—what do you need from me to end the lease early?
- Lease: I’m a victim of domestic abuse and need to move out ASAP, how can I get removed from the lease?
- Lease: Can we move out and terminate/break our lease early?
- Lease: I’m having issues with my roommate, live-in boyfriend or girlfriend, wife or husband—can you help?
- Lease: I want to extend my lease but only for a couple of months and not for another year—is that possible?
- Lease: Can I sign a long-term or multi-year lease now?
- Lease: My roommate is moving out, how can we remove them from the lease?
- Lease: How do we add a roommate to the lease?
- Maintenance: Can I install a ceiling fan?
- Maintenance: Can I plant a garden or change the landscape or yard?
- Maintenance: Can I paint the walls or a room? If I can, do I have to switch it back before I move?
- Maintenance: What maintenance will be performed at the property prior to move-in?
- Maintenance: Can I change the locks?
- Maintenance: Have the locks been changed?
- Maintenance: How do I report a maintenance issue?
- Move-in: How do I get my keys?
- Move-in: How do I turn on or switch over utilities?
- Move-in: How can I document existing damage that I notice during the initial walkthrough?
- Pets: Do you allow service or emotional support animals?
- Pets: Do you accept pets?
- Pets: I want to get a pet. Can I and what do you need from me?
- Rent: Can we set up payment arrangements for past due rent?
- Rent: What happens if we pay rent late?
- Rent: Do you accept cash or personal checks for rent?
- Rent: Can we pay rent with a credit card? Is there a fee?
- Rent: How and where do I pay the rent?
