Applicant FAQs

Please click on our Rental Listings tab. A link to schedule a showing is provided within each rental listing.

We’re excited you’d like to apply! Please go to this link to fill out your application and be sure to choose the property you’re interested in. Each adult 18 years or older must also fill out an application. If you don’t find the address of the home you’re interested in in the list of properties, please choose Property for Lease. Then, within the application itself, you’ll have a chance to enter the address.

In most cases we allow a maximum of 2 years, but please contact us if you have something else in mind as we may be able to accommodate you. Please know that our minimum lease is 12 months but the lease term required may be longer than that (but shorter than 24 months) depending on the time of year.

Our minimum is 12 months. We don’t do short-term leases.

We require a minimum 600 credit score. If your credit score is below 600 you must have a co-signer that has a credit score of 600 or above and satisfy all the additional qualification requirements.

We require that all tenants as a group (not individually) make an income that is at least 3x the monthly rent.

When you apply, please provide us with 3 months of statements so that we can confirm you have sufficient income to cover rent during the term of your tenancy. This could be from bank accounts, investment accounts, social security or pension accounts, etc.

Here’s our acceptable source of income: pay stubs, written verification from income source, most recent W-2 or 1040, and 3 months of personal bank statements.

Yes, we require all occupants ages 18 or older to submit an application whether or not they earn an income.

Yes, we require everyone who is age 18 or older to submit an application.

No.

Yes, we require that anyone who is 18 years or older fill out an application, get approved, and be added to the lease. Once they move back out, we will remove them from the lease.

Yes. Guarantors must have a sole income equivalent to 6x the monthly rent and a credit score of at least 600. Guarantors fill out the same rental application that renters fill out and should indicate in one of the comments field that they are a guarantor, and for whom.

It depends on the property but most of the time we do. We at SmartEgg are animal lovers but sometimes the landlords don’t allow pets due to allergies or home insurance policy limitations. The rental listing will indicate whether or not pets are allowed. Where pets are accepted, part of the application process is filling out a pet application through PetScreening for each pet.

We at SmartEgg welcome all breeds but, unfortunately, sometimes the landlord’s insurance policy has breed restrictions, which we must follow. Please contact us to find out if your pet/s will be accepted.

Yes we do (with very rare exceptions). We have you fill out a pet application at PetScreening.com to confirm your animal is a legitimate support animal and once confirmed, your animal will be added to the lease as an occupant. Support animals are not considered pets and, as such, no pet deposits are charged, but you will still be responsible for any damage caused by your animal (should that happen).

No, we do not accept housing vouchers at this time.

You have 48 hours to sign the lease and pay the monies owed. If this is not completed within the given timeframe, the rental listing remains active, allowing others to apply and get approved.

If you don’t qualify for one property, you may qualify for another. Please contact us to discuss the possibility of approving you for a different property. Once we have your application on file, you won’t need to fill out another one as long as it’s within 3 months.

No, we do not provide refunds once your application has been processed. Please know, however, that we review your application before processing the fees to determine if you will qualify. If you won’t, we’ll let you know and won’t charge the fee.

As this information is confidential between us and TransUnion, we aren’t allowed to provide you with a copy of your credit report, but you are welcome to dispute your credit with TransUnion if you believe it is incorrect.

We abide by the U.S. Department of Housing and Urban Development’s “Office of General Counsel Guidance on the Application of Fair Housing Act Standards to the Use of Criminal Records by Providers of Housing and Real Estate-Related Transactions.” Criminal records must contain no convictions for felonies for crimes within the past 7 years involving violence against persons, damage or destruction of property, manufacture or distribution of controlled substances and no sexual offenses ever.

You’re welcome to contact us to discuss your qualifications to see if they will match for a given property. We of course can’t guarantee you’ll be approved for a property until you apply and we do a thorough application review and determine if you’re the best applicant. But we may be able to tell you up front if you won’t qualify.

The answer is usually yes—please call us to discuss. If you do use your own appliances, you will be responsible for storing the landlord’s appliances and reinstalling them upon move-out.

Yes. All of our tenants are required to have renters insurance. We make it easy for our tenants by providing a master renter’s insurance policy that is highly rated and provides excellent protection. You will be automatically enrolled as our tenant unless you provide us with your own renters insurance policy. To register your own policy and make sure you have the required protections, please go here.