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Application Process for Realtors
Application Status
- It is our policy to take the best-qualified applicants, not first-qualified, and we welcome multiple applications. Due to the sheer number of queries we get, we aren't able to respond as to whether we have received applications for a property but if the listing is Active in MLS, it means we are accepting apps. Once we have approved applicants, the listing will be marked Pending. If we receive an application that we don't process, fees will be refunded.
- Once approved and a lease has been sent out for signatures, your clients have 48 hours to sign the lease and pay all monies. This includes the security deposit, pet deposit where applicable, one full month’s rent, the Resident Benefits Package, and occasionally other fees. After 48 hours, if the above are not completed, the listing goes back to Active.
- To get updates on the status of your client's application, please email info@smarteggmgmt.com..
Before Filling Out an Application
- To determine if your clients will qualify to live in one of our homes, please review or have your clients review our Rental Criteria. If they do not meet our criteria, they should not apply as application fees are non-refundable.
- When your clients are ready to apply, please have them fill out our online application. We don't accept any other applications.
Applications
- All renters 18 and above must fill out an application, even if they won’t be contributing to rent. Fee is $85/person.
- Please make sure your clients fill out the application completely. For example, there are places to include the names and information of co-applicants, children and pets and we often see these get missed. An incomplete application may be rejected or a new one required. When your clients submit their applications, they attest to the application being accurate and complete, so we request that you guide them to be thorough. Only complete applications will be processed, which includes all renters in a party having submitted their applications.
- If your client will have a guarantor, they need to fill out the same online application. Please have them specify in one of the comments fields that they are the guarantor.
Pets
- If your clients have a pet, they will be directed within the rental application to fill out a separate pet application for each pet. Cost is $30/pet. The link is provided in the application but if they miss it, you can provide the correct link to them. If they have an emotional support animal (ESA), they are also required to fill out the pet application but the fee will be waived. If they don’t have pets, they are required to go to the link to attest to not having any pets, and there is no fee.
- We as a company don’t restrict animal breeds but some of our clients’ insurance policies do. When that’s the case, the MLS listing will indicate this and the Private Remarks will include any breed restrictions.
Resident Benefits
- We offer a security deposit alternative that saves tenants money and offers flexibility! If qualified, instead of paying a security deposit upfront, they pay a small monthly fee calculated at around 1.15% of the total deposit. They get to keep the rest of their money for moving expenses or other needs. There’s a $50 fee to get authorized. If they prefer a traditional cash deposit, they may choose that option, and the security deposit is equal to one month's rent.
- We provide a mandatory Resident Benefits Package to tenants, which includes many wonderful features: Renters insurance with an A-rated carrier, renter rewards program, credit reporting for on-time rent payments, monthly air filters, utility concierge, online portal, emergency maintenance, tenant welcome packet, deposit-free option, fee waivers and more, Cost is $45.95/month for the required program. If tenants have their own renters insurance policy that meets our requirements, cost will be $35.00/month.
