Resident FAQs
- Do you require renters insurance?
- Do you allow service or emotional support animals?
- Do you accept pets?
- Can I install a ceiling fan?
- Can I plant a garden or change the landscape or yard?
- Can I paint the walls or a room? If I can, do I have to switch it back before I move?
- I want to get a pet. Can I and what do you need from me?
- I have received orders from the military to move—what do you need from me to end the lease early?
- I’m a victim of domestic abuse and need to move out ASAP, how can I get removed from the lease?
- Can we move out and terminate/break our lease early?
- I’m having issues with my roommate, live-in boyfriend or girlfriend, wife or husband—can you help?
- I want to extend my lease but only for a couple of months and not for another year—is that possible?
- Can I sign a long-term or multi-year lease now?
- My roommate is moving out, how can we remove them from the lease?
- How do we add a roommate to the lease?
- Can we set up payment arrangements for past due rent?
- What happens if we pay rent late?
- Do you accept cash or personal checks for rent?
- Can we pay rent with a credit card? Is there a fee?
- How and where do I pay the rent?
- How can I document existing damage that I notice during the initial walkthrough?
- How do I report a maintenance issue?
- What maintenance will be performed at the property prior to move-in?
- Can I change the locks?
- Have the locks been changed?
- How do I get my keys?
- How do I turn on or switch over utilities?