---
title: "Rental Statements: My tenants just moved in—why didn’t I receive any rent this month?"
description: "- Your tenants were required to pay a full month’s rent at lease signing, which is utilized to cover the cost of our leasing fee. That is the most likely reason you didn’t receive rent.  - If the move-in date…"
url: "https://smarteggmgmt.com/faq/rental-statements-my-tenants-just-moved-in-why-didnt-i-receive-any-rent-this-month/"
updated: "2024-11-23"
category: Property Owner FAQ
---

# Rental Statements: My tenants just moved in—why didn’t I receive any rent this month?

- Your tenants were required to pay a full month’s rent at lease signing, which is utilized to cover the cost of our leasing fee. That is the most likely reason you didn’t receive rent. 
- If the move-in date is any day other than the first of the month, then the prorated amount they would owe for that month will be paid in their second month of occupancy. 
- If a make-ready is being performed, most of what you’ll see to start are expenses. There is a Bills tab in your owner portal where you can see each expense and its corresponding invoice (click on a specific expense, then click on the Files tab within).